Privacy Policy
Last updated: July 23rd, 2025
At Merraki, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our site.
1. Personal Information We Collect
When you make a purchase or attempt to do so, we collect the following information:
Your name
Billing and shipping address
Payment information (processed securely via Razorpay)
Email address
Phone number (if provided)
We automatically collect some technical information through tools like Google Analytics and Meta Pixel, including:
Your IP address
Browser type
Time zone
Pages viewed and interactions with the site
This helps us improve our website experience and marketing efforts.
2. How We Use Your Information
We use your information to:
Fulfill your orders and process payments
Communicate with you (order updates, support, etc.)
Improve our website experience and product offerings
Show you relevant ads and updates via platforms like Instagram or Facebook
We do not sell or rent your personal information to third parties.
3. Sharing Your Information
We share your data only with trusted tools and services required to run our store:
Shopify (our e-commerce platform)
Razorpay (for secure payments)
Google Analytics & Meta Pixel (for insights and marketing)
Each of these tools has its own privacy policies and security protections in place.
4. Your Rights
As an Indian customer, you have the right to:
Access your personal information
Correct any mistakes in your data
Request deletion of your data (where applicable)
To make any such request, email us at shop.merraki@gmail.com.
5. Data Retention
We retain your order information for our records unless you ask us to delete it.
6. Age of Consent
Our store is open to all ages, but we do not knowingly collect data from children under 13 without parental consent.
7. Changes to This Policy
We may update this policy from time to time. All changes will be posted here with an updated date.
8. Contact Us
For questions or concerns, contact us at:
📧 shop.merraki@gmail.com
📍 Gurugram, Haryana, India